Privacy Policy | Midwest Division Insurance Agency
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Privacy Policy

How Midwest Division Insurance Agency collects, uses, and protects your personal information.

Effective Date
June 1, 2026
Last Updated
June 1, 2026
Company
Midwest Division Insurance Agency, a division of Bader Inc.

1. Introduction

Midwest Division Insurance Agency ("we," "us," "our," or "the Agency") is a division of Bader Inc., an independent insurance agency licensed in Iowa, Nebraska, North Dakota, and South Dakota. We are committed to protecting the privacy and security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at midwestdivision.com, contact us by phone or email, submit a form on our website, or communicate with us via SMS text message.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

Information You Provide Directly

We collect personal information you voluntarily provide when you:

  • Submit a contact form or request a consultation on our website
  • Call our office or speak with one of our agents
  • Email us or communicate with us via SMS text message
  • Request a quote or enroll in an insurance plan
  • Subscribe to our newsletter or email updates

This information may include:

  • Contact information: Full name, mailing address, email address, and phone number (including mobile phone number)
  • Demographic information: Date of birth, age, and Medicare eligibility status
  • Health-related information: Current insurance coverage, prescription medications, and healthcare needs (as needed to recommend appropriate plans)
  • Financial information: Income level, as relevant to plan eligibility
  • Communication preferences: Preferred contact method and best times to reach you

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address and general geographic location
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website or search terms
  • Device type (desktop, tablet, mobile)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide insurance services: Comparing plans, making recommendations, processing applications, and providing ongoing policy support
  • To communicate with you: Responding to your inquiries, scheduling consultations, and following up on requests
  • To send SMS communications: Appointment reminders, enrollment period alerts, and information about your coverage options (with your consent — see Section 4)
  • To send email communications: Newsletters, plan updates, enrollment reminders, and educational content about Medicare and insurance
  • To comply with legal obligations: Maintaining records as required by state insurance regulations and federal law
  • To improve our services: Analyzing website usage and client feedback to enhance our offerings
  • To prevent fraud: Detecting and preventing unauthorized or fraudulent activity

4. SMS Text Message Communications

📱 Important: Midwest Division Insurance Agency participates in SMS messaging programs. This section explains your rights and how our SMS program works. We never sell or share your phone number with third parties for their marketing purposes.

Program Description

Midwest Division Insurance Agency may send SMS text messages to mobile phone numbers you provide to us. These messages may include:

  • Appointment reminders and scheduling confirmations
  • Medicare Annual Enrollment Period (AEP) alerts and reminders (October 15 – December 7)
  • Plan change notifications and renewal reminders
  • Responses to inquiries you initiate via text
  • Educational information about Medicare, life insurance, and supplemental coverage options
  • Follow-up communications after you request a quote or consultation

Consent

By providing your mobile phone number and checking the SMS consent box on our contact form, or by texting us directly, you expressly consent to receive SMS text messages from Midwest Division Insurance Agency at the mobile number you provided. Consent is not a condition of purchasing any insurance product or service.

Message Frequency

Message frequency varies based on your interactions with us and time-sensitive insurance enrollment periods. You may receive approximately 2–4 messages per month, with additional messages during Medicare's Annual Enrollment Period (October–December).

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Midwest Division Insurance Agency does not charge for SMS messages, but your carrier's rates apply.

How to Opt Out

You may opt out of SMS communications at any time by:

  • Replying STOP to any text message we send you
  • Calling us at (605) 274-7420 and requesting to be removed from SMS communications
  • Emailing us at troy@midwestdivision.com with your opt-out request

After you send STOP, we will send you a single confirmation message and then cease all SMS communications. You may re-subscribe at any time by texting START to our number or by contacting our office.

Help

Reply HELP to any SMS from us for assistance, or contact us at (605) 274-7420.

No Sharing of Phone Numbers

âś… We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your phone number is used solely for communications from Midwest Division Insurance Agency as described in this policy.

Supported Carriers

SMS service is available on major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support may vary.

5. Sharing of Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

Insurance Carriers and Partners

When you request a quote or choose to enroll in an insurance plan, we share the necessary information with the insurance carriers and their authorized representatives to process your application and provide coverage.

Service Providers

We may share information with trusted third-party vendors who assist us in operating our website, managing client communications, and providing services — such as our CRM provider (GoHighLevel), website platform (Webflow), and email marketing tools. These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request — including compliance with state insurance regulations in Iowa, Nebraska, North Dakota, and South Dakota.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our agency, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

With Your Consent

We may share your information with third parties when you have explicitly consented to such sharing.

We never sell your personal information to data brokers, lead generation companies, or other third parties for marketing purposes.

6. Data Security

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction.

These measures include:

  • Secure, encrypted connections (HTTPS) on our website
  • Password-protected systems and access controls
  • Limited access to personal information on a need-to-know basis
  • Regular review of our data collection and security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

In the event of a data breach that affects your personal information, we will notify you as required by applicable state law.

7. Your Rights and Choices

You have the following rights with respect to your personal information:

Access and Correction

You may request access to the personal information we hold about you and ask us to correct any inaccuracies. Contact us at the information below to make such a request.

Opt Out of SMS

Reply STOP to any SMS message from us, or contact us directly. See Section 4 for full details.

Opt Out of Email Marketing

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email we send, or by contacting us directly. Please note that you may still receive transactional or service-related emails even after unsubscribing from marketing communications.

Do Not Call

If you are registered on the National Do Not Call Registry and wish to be removed from our call list, please contact us directly at (605) 274-7420 or email troy@midwestdivision.com.

Deletion

You may request that we delete your personal information. We will honor such requests to the extent possible, subject to our legal obligations to retain certain records (such as insurance application records required by state law).

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our site.

Types of Cookies We Use

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
  • Advertising cookies: Used to deliver relevant ads through platforms like Google Ads

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites, including Medicare.gov, Social Security Administration, and insurance carrier websites. These sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

10. Children's Privacy

Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will delete it promptly. If you believe we have collected information from a minor, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Midwest Division Insurance Agency

A division of Bader Inc.

📍 3701 West 49th Street, STE 203
Sioux Falls, South Dakota 57106

📞 (605) 274-7420

✉️ troy@midwestdivision.com

We will respond to your inquiry within 5 business days.